Social impact

Good things are happening.

Our 2016 Global Social Impact Performance report marks our progress as a company, one that’s performance-driven through the lens of humanity. Thanks to the efforts of more than 330,000 partners in 75 countries around the world, we’ve exceeded many of our goals to help the communities we serve, while achieving another year of record financial performance. Our enduring strategic partnerships with organizations like Conservation International and Feeding America as well as hundreds of community service partners around the world enable us to use our scale for good.

We’ve made this progress together by being purposeful in our decisions and our collective actions, and we have bold, new aspirations for the years ahead.



The way forward

We will focus in four areas where our commitment and scale can make the biggest impact:

  • Making coffee the world’s first sustainable agricultural product by doing our part to improve the lives of 1 million people in COFFEE COMMUNITIES around the world
  • Building and operating the world’s largest GREEN RETAIL BUSINESS
  • CREATING PATHWAYS to employment for 1 million people
  • STRENGTHENING COMMUNITIES by welcoming all and creating impact on issues that matter